Sarah Crossman's profile

Full discovery and UX for public sector

Project: Full Discovery, Site Audit, Site Architecture, UX Design

This public sector client had a public-facing website for its organization that was cumbersome to manage and had become haphazardly arranged for its end users, with a bloated homepage and non-intuitive navigation. The scope of this effort involved user surveys, a site audit, review of site analytics, accessibility review, wireframes and full mock-ups.

Deliverable: Creative Brief
Other deliverables: on-site creative kick-off meeting, user research using SurveyMonkey and Treejack, site map and content architecture
Full discovery and UX for public sector
Published:

Full discovery and UX for public sector

Published:

Creative Fields